Privacy policy.

Ghel Pottery Ltd is committed to protecting the privacy of my website visitors and customers. This privacy policy outlines how I collect, use, disclose, and protect your personal information when you visit my website (www.ghelpottery.com) and make purchases of my handmade ceramics.

Information I Collect

I collect personal information that you provide to me when you make a purchase or interact with my website. This information include your name, email address, postal address, phone number, payment details, and any other information you voluntarily provide to me.

I may also automatically collect certain information about your device when you visit my website, such as your IP address, browser type, and operating system.

Your payment details for your purchase are processed privately and securely by Stripe when you choose to pay directly by credit or debit card, by PayPal when you opt to pay through your PayPal account or by Apple when you opt to pay with Apple Pay. You can find the privacy policy for Stripe here, PayPal here and Apple here.

How I Use Your Information

I use the personal information I collect for the following purposes:

  • To process and fulfill orders you place through my website

  • To communicate with you about your orders, inquiries, and requests

  • To send you marketing communications, such as newsletters and promotions, if you have opted in to receive them

  • To improve my website and the products and services I offer

  • To comply with legal obligations, such as tax and accounting requirements

Disclosure of Your Information

I may share your personal information with third-party service providers who assist me in operating my website, conducting my business, or servicing you. These service providers include payment processors and shipping carriers. I may also disclose your information in response to a valid legal request, such as a court order or government investigation.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. my website uses these “cookies” to collect information and to improve my Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse the cookies, you may not be able to use some portions of my service.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Data Retention

I will retain and use your Personal Information for the period necessary to comply with my legal obligations, resolve disputes, and enforce my agreements unless a longer retention period is required or permitted by law. I may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Your Rights

You have the right to access, update, and delete the personal information I hold about you. You may also have the right to object to certain processing activities and to withdraw your consent for processing. To exercise these rights, please contact me here.

Security

I take reasonable measures to protect the personal information I collect from unauthorised access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so I cannot guarantee absolute security.

Links to third parties

My website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Updates to This Privacy Policy

I may update this privacy policy from time to time to reflect changes in my practices or legal requirements. I will notify you of any material changes by posting the updated policy on my website. Your continued use of my website after the posting of the updated policy constitutes your acceptance of the changes.

Contact

If you have any questions about this Privacy Policy, please contact me.